Joel Grossman was interviewed for an article on the state of the art in intranet design and functionality. Discussing recent work with major sites such Sara Lee corporation and St Paul Travelers, as well as smaller, more tactical intranets like the one we did for LAGA, the article focuses on bringing value to their end-customers.
While HR Magazine password-protects its content, a reprint is available at:
http://www.findarticles.com/p/articles/mi_m3495/is_11_50/ai_n15856715